Organization: Internews Europe
Closing date:
02 Mar 2018**Applicants will be interviewed on a rolling basis and then added to our emergency roster of humanitarian personnel. Assignments may last from a few weeks to several months and you may be expected to deploy with little notice of being contacted
Job Title: Humanitarian Liaison Officer
Reports to: Team lead
Location: Field locations (various)
Type of contract: Consultant; Fixed-term
BACKGROUND
Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.
For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.
Internews is a charity operating internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
GENERAL FUNCTION
The Humanitarian Liaison Officer (HLO) will play a critical role in enhancing Internews’ effectiveness in humanitarian programming humanitarian partnership building. S/he will work closely with UN Agencies and humanitarian partners to help them communicate critical information to communities through multiple platforms. Inside the Cluster system, and within the Protection Cluster, the HLO will promote a focus on ‘two-way’ communication systems that boost the effectiveness of CwC resources and approaches across the overall response. The HLO will work closely with humanitarian actors to ensure they listen to communities and incorporate their feedback about the services provided. The position in will require frequent travel between sites. The HLO reports to the Team Lead and works closely with the Senior Humanitarian Director on project planning and coordination.
KEY RESPONSIBILITIES
include the following; other duties may be assigned:
· Develop, maintain, and establish excellent working relationships with a wide range of humanitarian responders (UN agencies, NGO partners, etc.), government representatives (MOH, MOI, etc.) and donor representatives in the field.
· Represent Internews and promote an understanding of Internews work in all relevant humanitarian coordination forums through bilateral interaction with key partners (UN Clusters if appropriate).
· Be involved in (or initiate where necessary) CWC working group/other initiatives that harness collective CWC action and information sharing amongst humanitarian actors and promote program responsiveness, transparency and accountability in the overall response.
· Work closely with the Internews Country Director or Project Lead to formulate, develop and drive strategic and tactical direction of the project.
· Liaise and coordinate with local media organizations to maximize involvement of local media in optimizing feedback loops between the response community and the affected population.
· Explore new ways of engaging with communities and channeling their feedback to humanitarian service providers. Liaise with UN agencies and partner NGOs to gather and disseminate content for and from the Humanitarian Information Services (bulletin/ audio/ video/print).
· Provide capacity building support to humanitarian agency senior managers, team leaders and community mobilization teams to strengthen their knowledge of CWC techniques and tools.
· Identify multiple communications channels that responding agencies could potentially employ to strengthen community engagement – outside of or alongside the Internews Humanitarian Information Service e.g., text messaging, posters, outreach workers, art installations, community dramas or songs.
· Support the Team Leader with project management activities as and when needed.
· Work closely with the rest of the team to ensure that all content and messages accurately address the information needs of the target population.
· Ensure that all public outreach, media and communication efforts, including Public Service messages are coordinated and disseminated efficiently across all available channels.
· Maintain and update a database with all the relevant contacts (i.e. spokespersons and focal points) from the different organizations and government ministries/units involved in the recovery.
· Oversee production of regular multimedia materials (i.e. blog posts, photos, photo slideshows, etc.) documenting the project for external audiences, as required.
· Contribute to project reporting and communications outreach.
· Assist trainers in the capacity building of local community correspondents on information gathering techniques, humanitarian communication, including Communications with Communities, behavior change communications.
· Deliver regular (e.g., weekly M&E) program reports and newsletters and liaise with donors as needed.
· Produce multimedia materials (blog posts, photos, tweets etc.) from the project for external audiences; liaise with communications sections within Internews to promote the project.
· Responsible for working closely with Director of Security to build team safety and security SoPs.
· Any other duty as assigned.
QUALIFICATIONS
· Relevant university degree in media, communication, international development, or humanitarian sector
· At least 4 years of proven experience in leading and coordinating teams and staff
· Experience in Communication with Communities (CwC) projects and community accountability, with a strong focus on feedback loops between affected communities and humanitarian agencies.
· A thorough understanding of the work of humanitarian and development agencies, including working within the UN cluster system and peacekeeping operations
· A solid background in journalism and/or communications for development
· Strong communication and diplomatic skills
· Proven ability to develop and monitor work plans and training plans
· Practical experience in establishing and operating training programs
· Experience of living and/or working in conflict/post-conflict environments;
· Ability to adjust to shifting political circumstances and create programming accordingly;
· Sensitivity to cross-cultural dynamics in the work place and experience supervising staff;
· Must be self-reliant, resourceful, good problem-solver, good humored, and flexible;
· Excellent English oral and written skills mandatory (a working knowledge of any other UN language is highly desirable);
· Ability to travel within and spend extended time in the field, with limited facilities, often under harsh conditions;
· Experience in designing manuals, training materials, campaigns, promotional items etc.;
· Understanding of and demonstrated commitment to upholding Internews’ Core Values **
TO APPLY
· Please submit a CV and Cover Letter of no more than 2 pages via the Internews Jobs Website.
· Please apply early as applications will be reviewed on an ongoing basis.
How to apply:https://chm.tbe.taleo.net/chm04/ats/careers/v2/viewRequisition?org=INTERNEWS&cws=38&rid=812&_ga=2.93613465.520105129.1517565344-1708899724.1511530480